TUGAS 3 SOFTSKILL BAHASA INGGRIS BISNIS 1

REQUESTING A SERVICE

November 27th, 2016

Borobudur Hotel

Borobudur Square

Jakarta 14045

Dear Sir/Madam,

I tried calling you on whatsapp but could not reply. I am the Human Resources Development team of  MNC Group would like to book a conference hall in your hotel. We need to conduct a evaluating session for the last activity of our employees.

We are planning to run this event on 17th and 18th of December from 11 am to 3 pm. According to my estimations, I will need to be accommodated for at least a hundred people. We will need a big conference hall to accommodate our members and a smaller room next to conference hall.

We will need twenty five round tables with five chairs in each table, a microphone wireless, a projector and a good sound system in the conference hall. In the smaller room, we need three rectangular tables, three sofas, and a monitor.

We would also like the hotel to arrange for lunch. I would appreciate your faxing me the menu choices as soon as possible, but no later than Saturday, December 2nd.

We would like to know the projected costs for our two days event. You do not need to include the lunch catering costs at this time. Could you fax or e-mail me your cost projections by 29th? I will give you the final confirmation of our reservation by close of  business on the 29th.

I want to thank you for your help. Please feel free to reach me at 021-43906267 to decide on a face to face meeting in order to discuss everything in detail. Hope to get the venue for those dates and information regarding the terms and conditions.

Best Wishes

Rio Harjo Yudanto

Human Resources Development Team



CONFIRMING A SERVICE

Borobudur Hotel

Borobudur Square

Jakarta 14045

November 29, 2016

Mr. Rio Harjo Yudanto

Human Resources Development Team

MNC Group

Jakarta, 14022

Dear Mr. Rio

Thank you for your November 27th letter expressing interest in Borobudur Hotel. This letter will confirm your plan to book a conference hall in our hotel.

We understand your company would like to reserve our conference facilities December 17th and 18th. At least a hundred people will attend your meeting. Your will need a big conference hall and a smaller room next to conference hall.

As you requested, we will provide twenty five round tables with five chairs in each table, a microphone wireless, and a projector in the conference hall, as well as a sound system. We understand that you are bringing your own computer. We need to know the computer’s model and operating system. Please provide us this information one week before the start of the conference.

In the smaller room, we will provide three rectangular tables, three sofas, and a monitor. Please let us know whether you want a small or long sofa. This request can be submitted one week before the conference.

We will provide a buffet lunch. The menu choices were faxed to you yesterday. Please tell us your menu selections one week before the conference.

As you requested, I faxed the projected cost yesterday. After you decide on required equipment and the type of lunch, we can finalize the cost estimate.

I appreciate having the opportunity to plan your meeting. We invited you to come to our hotel to look our facilities and face to face meeting in order to discuss everything in detail anytime you can.

Sincerely,

Toto Heryanto

Meeting Planner

 

TUGAS 2 SOFTSKILL BAHASA INGGRIS BISNIS 1

Percakapan Perjanjian Pertemuan Bisnis melalui Telefon

Joni      : Good morning, this is Joni speaking from PT. Berkah Sucipto. Can I help you?

Dwi       : Good Morning, this is Dwi speaking from PT. Kertaja Jaya as secretary of Mr. Haryono. Can I talk to Mr. Kuncoro as your Director?

Joni      : I’m sorry Mrs. Dwi, Mr. Kuncoro is not here. He has a job in Solo for a few days. Do you have any message?

Dwi      : Yes I do, Mr. Haryono as Director would like to have to meeting with your  Director in order to talking about our cooperation on the contruction of building in Semarang. The meeting will be held on Monday, October 5th 2016.

Joni      : Ok, is there another message?

Dwi       : Oh yes of course, don’t forget to remind him taht the meeting will be located on Jl. Kincir No. 8 Semarang.

Joni      : Ok, where should I call back to confirm message?

Dwi      : You can call us at 021-43906267

Joni      : Ok, I have noted all your message. Is there any other message we can help?

Dwi      : Ok, I think that’s all. Thank you very much for your time. Good morning.

Joni      : You’re very welcome. Good morning.

Percakapan Pertemuan Bisnis Untuk Membawa Dokumen Melalui Telefon

Tini                 : Good Morning PT. Badai. Can I help you?

Ranti                : Hello. Good morning, could I speak to Sisi, please?

Tini                 : Who’s calling?

Ranti               : My name is Ranti as secretary of PT. Radeon.

Tini                 : Would you mind to spell that, please?

Ranti               : Yes it’s R-A-N-T-I

Tini                 : Okay, please wait for a few minutes. I’ll transfer your call
 ……
Sisi                  : Hello Good morning, this is Sisi speaking. Who’s calling?

Ranti               : Hello Good morning, this is Ranti

Sisi                  : What can I do for you?

Ranti               : Mrs Sisi I’m sorry I forgot to inform you that tomorrow meeting you have to  bring some document.

Sisi                  : What document should I bring?

Ranti                : You have to bring a company stock data.

Sisi                   : Well tonight, I will prepare for its document. So that I hope I will not forget to   bring it all tomorrow morning.

Ranti                 : Thank you very much Sisi. See you tomorrow and Good morning.

Sisi                    : See you Good morning.





Percakapan Pembatalan Perjanjian Rapat Bisnis melalui Telefon

Syani                    : Good Afternoon. This is PT. Jaya Sakti. Can I help you?


Tami                     : Good Afternoon, could I speak to Mr. Roni, please?

Syani                    : Who’ calling?

Tami                     : My name is Tami.

Syani                    : Would you mind to spell that, please?

Tami                     : Yes it’s T-A-M-I

Syani                    : Okay, please wait for a few minute. I’ll transfer your call.
 …..
Tami                     : Sorry, I think his phone is busy. Can I help you to take a message for him?

Syani                     : Yes I do, please tell him that the meeting will be canceled the day after tomorrow, because there’s unexpected needs at Surabaya.

Tami                     : Ok, I will inform your message to Mr. Roni.

Syani                     : Thank you very much. We’re sorry for that. Hope that he will understand.

Tami                     : You’re welcome. Is there anything I do for you?

Syani                     : No, I think that’s all. Thank you Good Afternoon.

Tami                     : Ok. Good Afternoon.



Perjanjian Pertemuan Bisnis Melalui Email